Facilities Assistant

About Jll

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.

Job Summary

This is a permanent position for a Contract Support Administrator to join our Data Centre team based on a client site in Yokneam. You will play a pivotal role within this contract by supporting the wider team and ensuring we deliver our contractual obligations.

Key Responsibilities

• Understand, anticipate and deliver customer (internal and external) needs while building effective relationships.
• Managing and operating site CMMS system.
• Raising and chasing of supplier orders including dealing with supplier queries.
• Input engineers time sheets onto the relevant systems.
• Compiling of Customer Weekly, Monthly and Annual Reports, and other reports as required to enable the Company to fulfil its contractual obligations.
• Produce quotations in the required format and in line with agreed process.
• Updating and uploading information to the client’s systems as required in a timely manner.
• Liaison with the operations team from engineer to director level.
• Raising of work orders in a timely and accurate manner and chasing old work orders to ensure closure.
• Focus on WIP and keeping it below 3 months.
• Compiling all information required for credit notes to be raised.
• Dealing with invoice queries and achieving a suitable resolution.
• General filing and organisation of work area.
• Raising of invoices for completed works in a timely manner.
• Carry out other general administration duties as required from time to time.