Jobgether
About Jobgether
Jobgether is a platform that connects job seekers with opportunities, ensuring a smooth application process.
Job Summary
This role is essential in delivering high-level pre-sale and post-sale support to both external and internal customers using advanced flow cytometry technology.
Key Responsibilities
- Provide pre- and post-sales support for company products (in person and remote)
- Coordinate and perform product demonstrations, training, and technical support
- Conduct seminars, workshops and represent the company at meetings
- Meet customer requirements (responsive, schedule conscious, etc.)
- Provide reports, marketing intelligence and information to supervisor and other company personnel
- Utilize Salesforce.com by updating contact info, adding notes, customer information, etc.
- Maintain relevant internal communications to optimize business growth and customer satisfaction
- Monitor and report on market and competitor activities
- Attend training and develop relevant knowledge, techniques and skills
- Travel may be required up to 50%
Requirements
- B.Sc. degree or higher in Biology, Immunology or related life science discipline
- Minimum of 5 years’ experience with multi-laser and multicolor flow cytometry and cell sorting applications
- Experience in spectral flow cytometry is desired
- Prior core lab or FAS experience is preferred
- Prior experience with Sony cell sorters and spectral analyzers is preferred
- Experienced MS Office user
- Time management skills to optimize productivity
- Prior experience with Salesforce.com is a plus
- Strong desire to learn new technologies and work with a close-knit, supportive team
- Candidate must be authorized to work in the USA and available for occasional international travel
Benefits
- Comprehensive medical, prescription drug, dental, and vision coverage
- Employee assistance plan and comprehensive behavioral health benefits
- Fertility benefits including surrogacy, and adoption assistance programs
- Life insurance for employees and their families
- Voluntary benefits such as identity theft protection and accident insurance
- Short-term & long-term disability plans
- Up to 12 weeks of paid parental and caregiver leave
- 401(k) Plan with company match and immediate vesting
- Education assistance and student loan programs
- Time off including vacation, paid holidays, sick leave, and Summer Fridays
To apply for this job please visit jobs.lever.co.