Field Service Engineer – Territory Little Rock, AR / Memphis, TN

About Danaher

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Beckman Coulter Life Sciences, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

At Beckman Coulter Life Sciences, we know time is the most critical facet in the laboratory today: time to get life-saving therapies to patients faster; reclaiming time by automating tedious manual workflows; and saving time spent addressing erroneous or complex results. We are partners in time and accelerate answers to critical questions through the power of automation. We develop innovations for scientists by scientists, with many of our 3,300+ global colleagues coming from the laboratory. It’s all part of our time-tested approach to bringing meaningful innovations at the speed of life since 1935. And we’re just beginning. Working together, let’s put our time and talents together to advance human health for tomorrow. Learn about the Danaher Business System which makes everything possible.

Job Summary

The Field Service Engineer is responsible for customer satisfaction in all aspects of the job including increased throughput, decreased downtime, regular Preventive Maintenance, and regular upgrades. This person will be a clear advocate for the customer (internally and externally) and a steward for the company. This position reports to the District Service Manager and is part of the Global Service Organization and will be working remotely to cover primarily Arkansas, Tennessee, Colorado, New Mexico, Texas, Oklahoma, Mississippi, Louisiana.

Key Responsibilities

• Servicing Beckman Coulter products at the customer facility.
• Cultivating customer relationships and supporting commercial initiatives.
• Driving a sense of urgency to ensure the customer needs are addressed promptly with an emphasis on a “first time fix” through the problem-solving process.

Requirements

• Associate’s degree in mechanical, electrical, biomedical engineering, life science or equivalent military experience.
• 1+ year experience problem solving, diagnosing, or troubleshooting challenges with instrumentation using a variety of methods.
• Ability to commute onsite to customer facilities within assigned territory.
• Overnight travel 50% – 60%.
• Must have a valid driver’s license with an acceptable driving record.
• Ability to occasionally lift, lower and move up to 50 lbs. (tools, replacement parts, consumables etc.).

Preferred Qualifications

• Prior laboratory or field service experience.