Food & Beverage Co-Ordinator

About Jll

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Summary

What this job involves: Provide proactive and quality office food service operations in compliance with company policies. Support and execute company policies and processes.

Key Responsibilities

• Manage operations such as meal programs, team off-sites/team building events, and client/user requests.
• Complete special projects by organizing and coordinating information and requirements to ensure all offices are operating at company-defined standards.
• Manage catering satisfaction, including conducting regular satisfaction surveys and optimizing food service operations.
• Perform administrative catering duties, including budget control and procurement.
• Support vendor management controls and reporting systems.
• Manage all kitchens and pantries at the client site, ensuring day-to-day operations are carried out to the highest standards.
• Attend and contribute to food committee meetings, resolving issues within timelines.
• Preserve excellent levels of internal and external employee service.
• Design menus, continuously improving them, and supporting vendors to perform better.
• Identify employee needs and proactively respond to their concerns.
• Lead and train F&B vendor personnel.
• Establish targets, KPIs, schedules, policies, and procedures.
• Foster a two-way communication environment emphasizing motivation and teamwork.
• Conduct specific audits of F&B kitchens and pantries on a regular basis, including planned preventive maintenance (PPM).
• Ensure vendors are properly ordering and replenishing F&B supplies and manage their budgets.
• Maintain and manage kitchen and pantry equipment, including coffee machines, to ensure proper functionality and use.
• Comply with all health and safety regulations related to F&B operations.
• Timely update senior and client points of contact (POC) on all positive and negative incidents pertaining to food and beverage service operations.

Requirements

• At least 2-3+ years of professional experience in the food industry, focusing on catering service and vendor provider management.
• Bachelor’s degree and/or equivalent experience in hospitality management, catering management, general business management, etc.
• Business level of English and Native Language where applicable.
• Excellent people skills and ability to interact with a wide range of individuals.