Front End Clerk

About Hyvee

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Summary

Provides prompt and friendly service to customers. Operates and monitors self-checkout registers and service counter with the duties which correspond. Operates cash register to complete customer transactions and bag customer’s items. Stocks, replenishes and faces product as needed throughout the store.

Key Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions.
• Smiles and greets customers in a friendly manner in all areas of the store.
• Assists customers by escorting them to the products they’re looking for, securing products that are out of reach, and loading or unloading heavy items.
• Answers the telephone promptly and provides friendly, helpful service to customers who call.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Processes refunds for customers and department approved refunds.
• Operates a cash register to complete customer transactions accurately and efficiently.
• Ensures compliance with local, state, and federal guidelines regarding WIC and food stamps.
• Stocks, faces, rotates merchandise, cleans shelves, and understands shelf tags.

Requirements

• Ability to provide excellent customer service.
• Knowledge of cash register operations.
• Ability to work as part of a team.