General Manager – Store – Alltown

About Global

For over 90 years Global Partners LP has been delivering the energy our communities need to grow, move, and thrive. From Alltown Fresh, with its innovative chef-led creations and guest-focused retail experience, to our vast network of over 50 liquid energy terminals across the eastern seaboard and beyond, Global Partner’s integrated network of businesses delivers value day-in and day-out to our guests and customers across the US. At Global Partners we embrace the future, investing in the energy transition with initiatives like GlobalGLO and supporting the communities in which we operate with our charitable work. We’re excited for the next 90 years at Global Partners and what innovative new ideas we can bring to our guests and customers in the future. We’re looking for passionate people with great ideas to contribute to our company’s future.

Job Summary

The General Store Manager (GM) is responsible for the management of the ongoing day-to-day operations of the store, while adhering to Company policies and procedures; direct supervision of staff; maximizing store profits and ensuring a high level of customer services and store appearance.

Key Responsibilities

• Maximize store profitability through managing all controllable expenses, optimizing all revenue streams, and leading and developing a high performing team.
• Responsible for guest and associate satisfaction, exceeding brand standards and managing the store’s profitability.
• Select, develop, and effectively lead a highly engaged team.
• Cultivate a positive shopping experience for all guests.
• Respond to guest complaints or inquiries.
• Solicit guest feedback, input, and information from various sources.
• Review information and create a plan to consistently meet the expectations of all guests.
• Responsible for staffing the store appropriately to cover the guest and business demands of a 24/7 business.
• Proactively identify hiring needs across the store.
• Allocate resources, delegate work, and effectively manage time through efficient scheduling and usage of labor hours.
• Conduct all aspects of management training.