Head of Global Solution Architecture

About Honeycomb

Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!

Who We Are

We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live our values every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.

How We Work

We are a remote-first company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote

Little more about the team:

Our Solution Architecture (SA) organization sits within Customer Success and owns the full lifecycle: pre‑sales Solutions Architects and post‑sales Customer Success Architects. We partner tightly with Sales, Product, Engineering, Support, Security, and RevOps to win complex enterprise deals and ensure durable value realization post‑sale.

What you’ll do in the role:

• Healthy and Inclusive team builder: Build and lead a diverse, high‑performing global SA organization (managers and ICs) spanning pre‑ and post‑sales. Set a culture of mentorship, growth, and peer learning across geographies.
• Strategic thinking that moves mountains: Develop partner strategy with hyperscalers, define co‑sell/implement motions and joint enablement. Create enterprise‑grade reference architectures, security/trust packages, and a standardized POV/POC methodology with clear exit criteria and success metrics. Design the global coverage model (capacity, AMER/EMEA/APAC) and headcount plan aligned to pipeline and install base.
• Courageous communicator and motivator: Act as executive technical sponsor with C‑suite and senior architects at strategic accounts; make clear go/no‑go calls. Lead from the front during escalations and high‑stakes evaluations; align Sales, CS, Product, and Engineering when plans change. Represent Honeycomb at executive briefings, industry events, and analyst interactions; elevate our enterprise technical brand and thought leadership presence.
• Develops self and others: Invest in your own depth on observability, distributed systems.