Head of Product Communications

About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the role

Anthropic is seeking an exceptional Head of Product Communications to define and drive our product communications strategy across three critical audiences: enterprise customers, developers and startups, and consumer power users. In this role, you will build and lead a Product Communications team, partnering closely with the Head of External Communications, as well as the marketing and product leadership to develop differentiated messaging, campaigns, and programs that establish Anthropic as the AI partner of choice. You will lead product launches, feature announcements, and ongoing product narratives while translating complex AI capabilities into compelling stories that resonate across internet culture, from AI enthusiasts to sophisticated technical audiences and major enterprise clients. As AI becomes increasingly integrated into how people work and create, you’ll help leverage product communications as a vehicle for demonstrating Claude’s value across diverse use cases and user communities.

The ideal candidate combines deep product comms expertise with technical fluency and an intuitive understanding of how different audiences discover, evaluate, and adopt AI tools. We’re looking for a high-energy, strategic leader who can develop a holistic approach that recognizes the distinct needs of enterprise buyers, developer communities, and power users, demonstrating deep understanding of both traditional enterprise and consumer channels and emerging platforms where technical audiences engage with AI innovation.

Responsibilities

• Build and lead a Product Communications team responsible for enterprise, developer/startup, and consumer power user audiences
• Partner with product leadership to define a relevant, differentiated product communications strategy rooted in deep understanding of user needs and competitive positioning
• Translate strategy into break-through product launches, feature campaigns, and narratives that drive adoption and establish Claude as essential infrastructure for AI work
• Lead cross-functional product launch communications, coordinating messaging across PR, marketing, sales, and developer relations
• Develop enterprise communications that help C-suite leaders and technical buyers understand Claude’s capabilities, safety considerations, and business value
• Drive developer and startup community engagement through technical communications, documentation narratives, and developer-focused storytelling
• Champion power user narratives that showcase how sophisticated individual users unlock Claude’s full potential
• Create messaging frameworks and content strategies that work across technical and non-technical audiences