Hy-Chi Clerk

About Hyvee

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Summary

As a Hy-Chi Department Clerk, this position will be responsible for filling customer orders, handling food in a safe manner, ordering and receiving products, making sure orders are correct, and labeling dating, and putting product away. Additionally, you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

Key Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions.
• Smiles and greets customers in a friendly manner.
• Assists customers by escorting them to the products they’re looking for and securing products that are out of reach.
• Answers the telephone promptly and provides friendly, helpful service to customers.
• Takes customer orders at the Hy-Chi Department counter.
• Works with co-workers as a team to ensure customer satisfaction.
• Understands and practices proper sanitation procedures.
• Prepares, finishes, and replenishes product as necessary.
• Checks in product, puts product away, and reviews invoices.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.

Requirements

• Ability to provide excellent customer service.
• Knowledge of food safety practices.
• Ability to work in a team environment.