IT Asset Manager

About Anaplan

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture. Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins – big and small. Supported by operating principles of being strategy-led, values-based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next – together!

Job Summary

The IT Asset Manager will be a key member of the IT Customer Experience (ITCX) team, responsible for the comprehensive lifecycle management of all IT hardware and software assets across the enterprise. This role ensures compliance with internal policies, vendor licensing agreements, and financial accountability, leveraging ServiceNow IT Asset Management (ITAM) to drive automation, accuracy, and visibility.

Key Responsibilities

• Manage the end-to-end lifecycle of IT assets (hardware, software, peripherals) from procurement through retirement.
• Maintain an accurate, up-to-date asset repository within ServiceNow ITAM, ensuring data integrity and alignment with the Configuration Management Database (CMDB).
• Partner with IT Customer Experience Analysts to streamline asset issuance, returns, and refresh processes.
• Develop and enforce IT asset management policies and procedures in collaboration with IT leadership and Security.
• Ensure compliance with software licensing agreements, maintenance contracts, and internal audit requirements.
• Conduct regular asset audits and reconciliation activities to validate inventory accuracy and policy adherence.
• Generate and analyze asset utilization, depreciation, and compliance reports to support strategic planning.
• Collaborate with Procurement and Finance to manage vendor relationships, purchase orders, renewals, and budgeting for IT assets.
• Support cost optimization initiatives by identifying opportunities to consolidate vendors or reduce underutilized assets.

ServiceNow ITAM Administration

Serve as the…