Language Quality AnalystBucharestGrowth

About Trendyol

At Trendyol Growth, we align pricing, discount, and marketing strategies to drive sustainable and scalable growth. We work cross-functionally with teams like Product, Category, and Operations to uncover opportunities and deliver impact. With a strong learning culture and data-driven mindset, we grow together — as individuals and as a team.

Job Summary

The language quality analyst will join Trendyol’s Global Language Quality team, reporting to the Language Quality Manager. This role ensures our Romanian and Cyrillic-language content (RU/UA/BG) is accurate, culturally relevant, and data-driven. By combining linguistic expertise with structured analysis, the role helps boost customer trust and product discoverability. The analyst will also contribute to quality dashboards and support automation initiatives, ensuring scalable improvements across multiple markets.

Key Responsibilities

• Run linguistic quality evaluations for Romanian and RU/UA/BG content and provide actionable feedback.
• Partner with catalog, SEO, and product teams to improve product titles, filters, and attributes.
• Triage and resolve language-related tickets; escalate systemic issues when needed.
• Analyze customer feedback (NPS, UX, surveys) to identify and fix language-specific gaps.
• Maintain quality dashboards and KPIs to track performance and trends.
• Validate AI/MT quality outputs and refine prompts for automation workflows.
• Contribute to systemic improvements by turning fragmented feedback into structured data.

Expected Qualifications

• Native or near-native fluency in Romanian and one of Russian, Ukrainian, or Bulgarian.
• Extensive experience in localization QA, content quality, or linguistic data analysis.
• Strong analytical skills with the ability to translate feedback into structured improvements.
• Comfortable with dashboards, Excel/Google Sheets, and ideally SQL/BigQuery.
• Experience collaborating with SEO, Product, and CX teams.
• Familiarity with MT/LLM tools and a willingness to experiment.

What We Offer

• Hybrid working model with flexibility: a schedule that helps you find the right balance between flexibility and team bonding, including work-from-abroad opportunities and a summer working model.
• Customisable FlexBenefits budget: Adjust your daily meal allowance, choose your health insurance package (and extend it to your spouse or children), and pick from additional benefits like fuel support or Trendyol shopping credits.
• Well-being support: Access to location-based in-house doctors, as well as psychologist and dietitian support, and HPV vaccination provision.
• Personalised training allowance and learning opportunities: Use your annual budget for any training or conference of your choice, explore our Learning Management System (LMS) anytime, and join in-person learning sessions offered throughout the year.
• Responsibility from day one: Take full ownership of your projects and contribute to the team’s success.