Lead Claims Casualty Manager (

About Jobgether

Jobgether is a platform that connects job seekers with potential employers, utilizing AI-powered matching processes to streamline the hiring experience.

Job Summary

We are currently looking for a Remote Claims Casualty Team Manager. This role plays a crucial part in the daily operations of the claims unit, where you will coordinate, direct, and oversee activities of the claims teams.

Key Responsibilities

• Review claim files for quality and monitor performance indicators of Claims Reps.
• Provide coaching and timely feedback to employees on performance.
• Resolve customer service issues through effective communication.
• Manage recruitment and development of team members.
• Lead meetings to communicate goals and reinforce performance expectations.
• Stay updated on industry developments and best practices.
• Participate in committees and projects supporting organizational goals.

Requirements

• Bachelor’s degree or equivalent combination of education and experience preferred.
• 4-6 years of experience in Automotive Claims handling required.
• 1-3 years of supervisory experience preferred.
• Strong organizational, planning, and delegation skills required.
• Excellent oral and written communication skills necessary.
• Advanced interpersonal skills essential.
• Ability to effectively lead change required.
• Valid driver’s license and acceptable DMV record required.
• Chartered Property Casualty Underwriter designation preferred.

Benefits

• Health coverage for medical, dental, and vision.
• 401(K) saving plans with company match and pension.
• Tuition assistance for career development.
• Floating holidays and PTO for community volunteer programs.
• Paid parental leave for family support.
• Wellness programs to promote health and well-being.
• Employee discounts on memberships, insurance, travel, and more.