Learning Community Experience Specialist

About Alxafrica

ALX Africa, a non-profit organisation under the ALX Foundation, is dedicated to unlocking the potential of Africa’s digital future. Formerly part of Sand Tech Holdings, we’ve embarked on an independent journey to provide world-class tech skills training and career acceleration programmes. Our mission is to bridge the digital divide, upskill and reskill talent, and create a generation of innovative leaders. By 2030, we aim to empower 2 million Africans to secure sustainable tech careers. With hubs in 8 cities across Africa and counting, we provide safe access to quality learning and a dedicated network of expert instructors. Our innovative programmes equip learners with the practical skills and knowledge needed to succeed in today’s rapidly evolving tech industry. Through a combination of rigorous coursework, industry partnerships, and hands-on projects, we prepare our students for in-demand roles in software engineering, data science, and cybersecurity.

Job Summary

Are you passionate about empowering learners to thrive through strong community experiences and measurable support systems? Are you driven by data and energized by seeing your strategies directly improve outcomes? We’re looking for a Learning & Community Experience (LCE) Specialist with a minimum of 5 years of relevant experience in learner support, community leadership, or educational program management. This role is key to driving learner retention and graduation – not through guesswork, but through a robust, data-informed strategy, dynamic team leadership, and a deep understanding of what learners need to succeed.

Key Responsibilities

• Analyze program performance, learner behavior, and cohort health to identify drop-off points and engagement trends.
• Build and implement data-driven plans to improve learner retention and graduation across all programs.

Requirements

• Minimum of 5 years of relevant experience in learner support, community leadership, or educational program management.
• Strong ownership, creativity, and the ability to translate big goals into daily team execution.