Manager, Central Hospitality Operations

About La28Careers

LA28 is the independent, non-profit, privately funded organizing committee for the Los Angeles 2028 Olympic and Paralympic Games. We are on a singular mission to create an Olympic and Paralympic Games that celebrate all that this city and country have to offer, delivering an unparalleled experience for athletes, fans, partners and our community. The 2028 Games mark the return of the Summer Games to the U.S. for the first time in 32 years and Los Angeles’ third time hosting an Olympic Games and first time welcoming the Paralympic Games. This presents the unique and exciting opportunity to celebrate our legacy with the Games and push the Olympic and Paralympic Movements forward, writing a new chapter of Games history in Los Angeles. Putting on an Olympic and Paralympic Games is a team sport. To build a Games unlike any the world has seen before, we need the best team in place–a team full of diverse perspectives, experiences and expertise. We are guided by the following set of values and behaviors–optimism, integrity, excellence, inclusion, co-creation and boldness–and look forward to hearing about how your past experiences align with them.

Job Summary

The Manager, Central Hospitality Operations, reporting to the Senior Manager, Hospitality Operations & Event Production, will be responsible for the creation and oversight of event and operational principles related to transversal topics across all venues. This includes, but is not limited to, food & beverage, security, accreditation, and transportation. This role will lead central planning-related projects and manage requests originating from the OCOG Central Planning Team, including the development of Hospitality’s overarching Functional Area Service Plans (FASPs), which encompass space planning, service standards, and operating principles. The Manager will work in close partnership with On Location, LA28’s exclusive hospitality provider, to ensure full alignment on principles, planning, and implementation frameworks. Once overarching principles are defined, this position will collaborate with In-Venue Hospitality Managers (IVH) to apply and operationalize those principles across individual venues.

Key Responsibilities

• Develop and document central operational and event principles for transversal topics impacting Hospitality operations, including food & beverage, security, accreditation, and transportation.
• Lead the creation and continuous iteration of the Hospitality Functional Area Service Plans (FASPs), ensuring alignment with central OCOG planning and operational frameworks and deliverables.
• Partner closely with On Location to align on operational planning needs, space allocation standards, and service-level expectations as it applies to principles.
• Collaborate with In-Venue Hospitality Managers to implement overarching principles at the venue level, ensuring consistency.