Manager Claims

About Jobgether

Jobgether is a platform that connects job seekers with potential employers through an AI-powered matching process.

Job Summary

We are currently looking for a Manager Claims – REMOTE. In this role, you will oversee teams of Claims Analysts and ensure high standards of quality and service are met. Your leadership will be critical in guiding team members through complex claims processing and customer service inquiries.

Key Responsibilities

• Supervise and manage multiple teams of Claims Analysts and external vendor staff.
• Achieve team quality, production, and service expectations.
• Guide and train staff in complex claim processing issues.
• Implement new client accounts effectively within the Unit.
• Ensure retention and satisfaction of existing clients.
• Support team members with problem resolution and process improvement.

Requirements

• High School Diploma or GED equivalent.
• 3-5 years of claim processing experience.
• Previous supervisory or management experience.
• Strong verbal and written communication skills.
• Leadership and interpersonal skills.
• Ability to work independently and with minimal supervision.
• Effective problem-solving abilities.
• Proficiency in MS Excel and Word.

Benefits

• Full remote work flexibility.
• Opportunities for professional development.
• Health and wellness benefits.
• 401(k) savings plan and pension plan.
• Paid time off and holidays.
• Paid parental leave and disability insurance.
• Tuition reimbursement programs.