Network Operations Engineer – Computing Services

About Cmu

Carnegie Mellon University’s department of Computing Services is searching for a Network Operations Engineer. This is an excellent opportunity for someone who thrives in an interesting and challenging work environment.

Job Summary

You will contribute to the department by providing essential support by being responsible for deployment, configuration, maintenance, and monitoring of LAN and WAN networks.

Key Responsibilities

• Monitor and ensure the security and reliability of network infrastructure.
• Collect and analyze data to evaluate network performance, diagnose issues, and define user and system requirements.
• Deploy, configure, manage, and monitor Wireless, LAN, and WAN environments, including routing, switching, DNS, DHCP, 802.11 wireless LANs, TCP/IP, Ethernet, SNMP, and VPN technologies.
• Maintain accurate and current network documentation.
• Provide tier 3 support for complex network issues, performing advanced troubleshooting and implementing effective solutions.
• Perform additional duties as assigned.

Requirements

• Bachelor’s degree, or an equivalent combination of education and relevant experience.
• 1–3 years of experience in network administration and/or network security administration.
• CCNA (Cisco Certified Network Associate) certification highly desired.
• Experience and/or certification with Cisco Systems or Aruba Networks wireless infrastructure preferred; other wireless vendor experience also valued.
• Successful background check.

Benefits

Joining the CMU team opens the door to an array of exceptional benefits. Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance as well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits, take well-deserved breaks with ample paid time off and observed holidays, and rest easy with life and accidental death and disability insurance. Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team to help navigate childcare needs, fitness center access, and much more!