NGCS Solutions Architect – Remote

About Motorola Solutions

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

Motorola Solutions Connectivity, Inc. (Motorola), a wholly-owned subsidiary of Motorola Solutions, Inc. is an industry-leading provider of Next Generation 9-1-1 (NG9-1-1) systems. We have honed our implementation and support expertise over 20+ years of routing 9-1-1 calls and have amassed an installed base of over sixty (60) selective routers. Our 9-1-1 routing solutions currently serve over 32 million people across North America. We are an accomplished NG9-1-1 provider that will elevate the service and performance of our customers. At Motorola Solutions, we’re ushering in a new era in public safety and security. Bring your passion, potential, and talents to a career that matters.

Job Summary

Motorola Solutions Connectivity NG9-1-1 Routing Services is a portfolio of products and services that deliver the critical elements needed to enable and operate a Next Generation 9-1-1 Core Services (NGCS) solution. The call and multimedia routing subsystem technology is known as VESTA® Router. VESTA® Router is responsible for receiving incoming emergency calls, voice, SMS, and multimedia, in a NENA i3 SIP format from the originating service provider (OSP). The VESTA® NG9-1-1 Call Routing Service is specifically designed and engineered to provide a scalable solution that accommodates both legacy and Next Generation call routing.

Key Responsibilities

• Works with customer to understand overall solutions needs and functionality of MSI and third party applications.
• Takes ownership of the technical solution from pre and post-sale.
• Works with the project manager to develop the project deployment schedule.
• Identify technical risks of the projects and works with PM on mitigation plans.
• Identify customer expectation mismatch to how products work and works with PM on mitigation plans.
• Technical counterpart with the PM in third party vendor, customer, and internal facing meetings.
• Owns project change control as it pertains to the overall technical solution.

Salary Information

Target Base Salary Range: $105,000 – $115,000 USD