Operations Program Manager

About Gdit

We are GDIT. We think. We act. We deliver. There is no challenge we can’t turn into opportunity.

Job Summary

Our work depends on an Operations Program Manager joining our team remotely to support the Centers for Medicare and Medicaid Services (CMS). Work visa sponsorship will not be provided for this role.

Key Responsibilities

• Manage project schedules and tasks for operations team members.
• Manage work assignments to project and contract scope.
• Build and maintain client trust.
• Provide structure and guidance, work leadership, and management to multiple remote teams.
• Lead the strategic structuring of operational workflows and auditing.
• Design and implement frameworks to monitor key operational metrics.
• Oversee the analysis and reduction of case backlogs.
• Collaborate cross-functionally with development teams.
• Ensure accurate and timely updates to project schedules and reporting.
• Attend or facilitate client meetings to identify business needs.
• Oversee the delivery of reports, dashboards, and insights.
• Research and track ongoing legislative and regulatory changes.
• Present strategies to bridge policy, data, and system implementation.

Requirements

• 10+ years of related experience.
• Understanding of Affordable Care Act (ACA), CMS, and Health Policies.
• Strong team management skills.