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About Rochester
As a community, the University of Rochester is defined by a deep commitment to Meliora – Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.
Job Summary
Performs functions associated with patient information processing for ambulatory care visits. Completes the tasks of reception, registration, appointment scheduling, task management, telephone call management using the electronic medical record and patient access and revenue cycle systems. Assures patient satisfaction with information processing and reception service.
Key Responsibilities
- Greets students/patients to initiate positive ambulatory experience.
- Requests patient identification and assures use of two identifiers to verify the correct patient.
- Identifies healthcare provider to be seen and directs patients to next destination.
- Collects patient demographic and financial information in an efficient, customer-oriented manner.
- Schedules new and return visits to ambulatory care.
Requirements
- Self-directed: must make complex decisions.
- May train new or less experienced support staff.
Benefits
Compensation Range: $18.00 – $23.81
To apply for this job please visit rochester.wd5.myworkdayjobs.com.