Pharmacy Department Manager

About Hyvee

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Summary

As a Pharmacy Manager, this position will be responsible for the overall operation within assigned pharmacy department. Directly responsible for improvement of prescription count as well as patient count by promoting exceptional customer service and professional image within the community.

Key Responsibilities

• Supervise the operation of the assigned pharmacy department.
• Improves pharmacy prescription sales, profit, patient count and professional image through ensuring the accurate filling of prescriptions and the courteous and efficient service to all customers.
• Supervises pharmacy staff to ensure pharmacy employees are developed through proper employee orientation, training, PTCB certification, establishment of objectives, communication of rules and constructive discipline, while building employee morale, motivation and loyalty.
• Responsible for managing all referrals submitted by Hy-Vee retail pharmacy locations.
• Communicates and coordinates with Hy-Vee retail pharmacists regarding referrals and as needed.
• Recommends plans and coordinates sales and promotional programs for pharmacy department.
• Responsible for the recruitment and hiring of pharmacy personnel, manages budgeted payroll and scheduling, minimize overtime usage and improves labor cost per prescription.
• Analyzes and recommends loss prevention procedures and assures proper implementation of internal controls.
• Conducts regularly scheduled inventories and checks pharmacy security procedures and performs mini audits.
• Oversees training of pharmacy staff on the use of designated pharmacy point of sale system and assists in the resolution of questions and problems pertaining to the system.
• Ensures that established workflow is adhered to within respective pharmacy.
• Assist in monitoring competition services and recommend additional services.