Principal Workforce Strategy Consultant

About Usaa

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

Job Summary

Shape the Future as a Principal Workforce Strategy Consultant! This pivotal role requires a strategic thinker who can analyze external trends, understand complex business strategies, and translate them into actionable workforce plans. You will indirectly lead a consulting team and drive workforce transformation in the financial services industry. You’ll collaborate with key stakeholders to co-create innovative solutions that leverage AI and drive efficiency.

Key Responsibilities

• Indirect team leadership: Lead and mentor a consulting team, leveraging subject matter experts to develop and deliver impactful workforce strategies.
• Talent Strategy: Drive the co-creation of comprehensive talent strategies, including build/buy/borrow/bot models, workforce blueprints, and integrated annual delivery plans encompassing organizational, role, process, and skill development.
• Strategic Workforce Planning: Spearhead the development and execution of long-term workforce strategies aligned with the business’ goals.
• Trend Analysis & Insights: Analyze external trends, macroeconomic factors, and industry best practices to identify workforce opportunities and challenges.
• Stakeholder Collaboration & Co-creation: Partner with business leaders, HR, Finance, Technology and Strategy teams to co-create workforce strategies and plans that address specific business needs.
• Workforce Transformation: Define and deliver consulting activities (job analysis, role design, skills identification, etc.) tailored to the business line.
• Solution Development & Implementation: Develop and implement innovative workforce solutions that improve organizational performance, enhance employee skill proficiency and performance, and drive business results.
• AI & Technology Integration: Explore, evaluate, and integrate AI-powered tools and technologies to enhance workforce planning processes, improve efficiency, and drive scalability.