Program Coordinator – Meetings & Events

About Jll

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Summary

The Program Coordinator – Events serves as a vital link between JLL and Amazon, orchestrating seamless corporate events within Amazon’s key office buildings. This role combines event coordination expertise with exceptional customer service to support Amazon’s fast-paced corporate environment.

Key Responsibilities

• Process event requests and maintain ongoing correspondence with Amazon customers and stakeholders
• Coordinate and lead comprehensive planning meetings and site walkthroughs for upcoming events
• Provide on-site coverage and real-time troubleshooting during high-impact corporate events
• Organize and compile detailed event data metrics to track performance and identify trends
• Create and maintain standardized event documents and tracking systems for operational efficiency
• Respond to customer feedback and implement process improvements to enhance service delivery
• Support inter-vendor communications and coordinate resources for optimal event space preparation

Required Qualifications

• Bachelor’s degree or equivalent event management and relevant hospitality experience
• 2+ years of experience in event coordination or event administrative support roles
• Advanced proficiency with Microsoft Office suite and other relevant software programs
• Excellent verbal and written communication skills with strong grammar and proofreading abilities
• Positive, professional, customer-service oriented personality with strong interpersonal skills
• Ability to work independently with minimal direction while meeting strict attendance requirements
• Physical capability to move around office buildings and operate computer equipment effectively

Preferred Qualifications

• Microsoft Visio or CAD software experience for space planning and layout design
• Experience working in fast-paced corporate environments similar to Amazon’s culture
• Demonstrated ability to multitask effectively while maintaining high attention to detail
• Background in process improvement and policy development for event management
• Experience with large-scale corporate event coordination