Project Manager – Product

About Manulife

Manulife is a leading international financial services group that helps people make their decisions easier and lives better. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups, and institutions.

Job Summary

The Corporate Project Management Office (CPMO) ensures strategic intent is translated into measurable outcomes by transforming and uplifting MLS investments – from a delivery-focused approach to a value-driven mindset. Through enterprise-wide ideation, prioritization, and value capture, CPMO enables alignment, transparency, and strategic execution across Manulife Singapore.

Key Responsibilities

• Lead End-to-End Project Delivery: Define and manage project scope, strategy, requirements, and implementation. Ensure projects are delivered on time, within budget, and meet business objectives.
• Manage Project Risks, Issues, and Changes: Proactively identify, analyse, and mitigate risks. Escalate critical issues and manage scope changes through structured processes.
• Coordinate and Motivate Project Teams: Identify resourcing needs and establish clear roles, expectations, and goals. Support hiring, coaching, and performance management of project staff.
• Communicate Effectively with Stakeholders: Maintain regular, transparent communication with project teams, sponsors, and clients. Liaise between stakeholders to ensure alignment and manage expectations.
• Monitor and Report Project Progress: Set and track milestones, manage delays, and realign schedules as needed. Provide accurate reporting on project status, risks, and outcomes.
• Manage Vendor and Contractual Relationships: Participate in contract negotiations and ensure compliance with terms. Oversee vendor performance and integration into project delivery.

Individual Accountabilities

• Works with stakeholders to define and manage the scope, strategy, requirements and implementation of projects.
• Ensures that assigned projects are completed within budgets and schedules while meeting client business objectives.
• Identifies, analyzes, mitigates, documents, and controls project risks.
• Provides effective and regular communication within the project team, stakeholders, sponsors and management.
• Identifies resourcing needs for the project and establishes roles, expectations, and goals with team members.
• Participates in negotiation of contract terms and conditions and ensures compliance with contract terms for project consultants and vendors.
• Identifies project issues that impact project delivery and escalate to management.
• Sets and tracks project milestones; manages and accounts for unforeseen delays, then realigns schedules and expectations as needed.
• Manages multiple small and/or medium-sized projects ensuring project deliverables are brought in on time, within budget and quality targets.
• Assists in hiring project staff, and developing, motivating, coaching, advising and managing the project team.