Registration Specialist I (N)

About CoxHealth

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence: Named one of Modern Healthcare’s Best Places to work five times. Named one of America’s Greatest Workplaces by Newsweek. Recognized as a Greatest Workplace for Women in both 2023 and 2024. Listed as one of the Greatest Workplaces for Diversity in 2024. Acknowledged by Forbes as one of the Best Employers for New Grads. Ranked among the Best Employers by State for Missouri. Healthcare Innovation’s Top Companies to Work for in Healthcare in 2025.

Job Summary

The Registration Specialist is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. This individual completes the registration for scheduled and unscheduled visits by collecting accurate demographic information, insurance information, and handling patient financial obligation at the time of service. The Registration Specialist I greets and serves patients and internal team members in a professional, friendly, and respectful manner to promote positive encounters.

Key Responsibilities

• Assist patients during the registration and arrival process.
• Complete financial clearance functions.
• Collect accurate demographic and insurance information.
• Handle patient financial obligations at the time of service.
• Promote positive encounters with patients and team members.
• Travel from site to site as needed.

Requirements

• High School Diploma or Equivalent.
• 1-2 Years Related Experience preferred.
• Excellent customer service skills.
• Excellent verbal and written communication skills.
• Able to work independently and collaboratively in a team.
• Proficient in using computers and computer systems.
• Ability to multi-task in a fast-paced environment.

Benefits

• Medical, Vision, Dental.
• Retirement Plan with employer match.
• Many more benefits available.