Remote Sr. FORUM Installation Manager

About Jobgether

Jobgether is a platform that connects job seekers with potential employers, utilizing AI technology to streamline the hiring process.

Job Summary

We are currently looking for a Senior FORUM Installation & Training Manager – REMOTE. In this role, you will have a significant impact on our operations by overseeing the project management and implementation of FORUM installations and upgrades.

Key Responsibilities

• Collaborate with Sales, Project Management, and Installation teams to design effective FORUM deployment strategies for customers.
• Maintain a two-way communication with the FORUM service team to share best practices.
• Assist in creating business cases for resource expansion and training protocols.
• Foster cross-functional relationships with FORUM Support, Field Service, and Product management.
• Review and adjust processes consistently to enhance team productivity.
• Manage projects and installations of FORUM at customer sites, including trade shows.
• Create project maps for strategic planning and long-term workflow.
• Communicate customer needs with Sales and Technical Support teams.
• Deliver impactful presentations and communication across teams.

Requirements

• Strong coaching and development skills with a proven track record.
• Ability to create a positive virtual work environment and build trust.
• Experienced in progressive performance management methods.
• Experience in the medical industry, especially ophthalmic.
• Knowledge of EMR/EHR business models is a plus.
• Strong communication skills, both verbal and written.
• Superior understanding of networking topologies and operating systems.
• Proficient in organizing and analyzing issues with actionable solutions.
• 7-10+ years of relevant experience in a medical setting.

Benefits

• Medical, Vision, and Dental insurance.
• 401k Matching.
• Employee Assistance Programs.
• Paid vacation and sick leave.
• Performance Bonus eligibility.
• Additional perks that promote work-life balance.