Heyrowan
About Heyrowan
We are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our Mall at Short Hills studio location.
Job Summary
You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends.
Key Responsibilities
- Warmly greet and welcome customers, helping create a celebratory environment.
- Check customers in or help them book an appointment leveraging POS, technology and software systems.
- Help customers choose and style their piercing and hypoallergenic non-piercing jewelry.
- Professionally answer customer questions about piercing procedures, aftercare, and product details.
- Promote and upsell Rowan’s products, including non-piercing jewelry and aftercare kits.
- Maintain up-to-date knowledge of Rowan’s product offerings.
- Help keep the studio clean, organized, and stocked with necessary supplies.
- Follow all health and safety regulations.
- Work closely with Studio Managers and Studio Nurse Piercers to provide seamless service.
- Process transactions accurately, including sales, returns, and exchanges.
Requirements
- Retail or service industry experience is a plus.
- Must be able to work weekends and nights.
To apply for this job please visit jobs.lever.co.