Scaled Performance Manager (

About Jobgether

Jobgether is a platform that connects job seekers with opportunities, focusing on enhancing customer engagement strategies.

Job Summary

We are currently looking for a Scaled Performance Manager – REMOTE. In this role, you will have a significant impact on our customer engagement strategies, focusing on delivering insights and guidance to enhance performance.

Key Responsibilities

• Design and execute scaled outreach programs that support customers through key lifecycle moments.
• Create and deliver standardized performance communications, including email campaigns and educational content.
• Host live and recorded webinars focused on performance insights and best practices.
• Translate common customer questions and usage patterns into scalable guidance and resources.
• Partner with teams across the organization to align messaging and ensure customer needs are met.

Requirements

• 4–7+ years in Customer Success, Account Management, or Enablement roles, ideally in scaled engagement models.
• Experience in supporting large customer bases through programs like webinars or lifecycle campaigns.
• Strong written and verbal communication skills, ability to convey insights clearly.
• Familiarity with SaaS platforms, analytics dashboards, and CRM systems.
• Organized, detail-oriented, with the ability to manage multiple projects effectively.

Benefits

• Competitive salary and health benefits for eligible full-time employees.
• 401k matching and subsidies for internet or cell phone.
• Generous PTO days including holidays to celebrate diverse cultures.
• Half Day Summer Fridays!
• Commitment to diversity, equity, and inclusion in hiring and workplace culture.