Senior Business Operations Manager, Global Enterprise

About Sprout Social

Sprout Social is looking to hire a Senior Business Operations Manager, Global Enterprise for the Revenue Operations team. Why join Sprout’s Sales & Success team? Joining the Sales & Success team at Sprout Social is an opportunity to accelerate your career. We’re a dynamic team working to support and scale the leading social media management platform for businesses. You’ll work alongside some of the sharpest minds in the industry while engaging with major brands like Kroger, Reebok, Salesforce, and Canva. You’ll have the opportunity to design your own career path and shape the future of our business—we’re committed to helping you get where you want to go!

Job Summary

Collaborate closely with the VP of Global Enterprise Sales and Senior leadership to define and drive strategic initiatives for the ENT organization.

Key Responsibilities

• Lead the execution of sales operational strategies, managing cross-functional initiatives that improve sales performance, pipeline velocity, and forecasting accuracy.
• Develop and maintain dashboards and reporting infrastructure, providing data-driven insights to optimize sales performance and leadership decision-making.
• Own communication function to the Enterprise organization (ICs and Leadership)—this includes distilling and succinctly explaining important updates and process changes, delivering strategic direction and ghostwriting communication/presentations on behalf of Sales leadership.
• Partner with cross-functional teams (Sales, Marketing Product, Customer Success, Finance) to support sales growth and streamline operations and alignment across groups.
• Act as a trusted advisor to senior leadership, preparing executive presentations and reports that communicate progress, goals, and performance metrics.
• Lead strategic projects from ideation to execution, ensuring timely delivery and alignment with the company’s strategic vision.
• Ensure resource allocation is aligned with business priorities and growth targets.
• Provide mentorship and leadership to junior team members, fostering a culture of accountability, innovation, and continuous improvement.

Requirements

• 6 – 8+ years of experience in sales operations, business operations or a related leadership role in high-growth or enterprise environments.
• Proven expertise in managing sales processes, forecasting, pipeline management and driving revenue growth through operational improvements.
• Strong experience collaborating across Sales, Marketing, Customer Success and Finance teams to ensure alignment and drive execution.
• Ability to manage complex projects and initiatives with a track record of success.