Site Reliability Engineer (Hybrid)

About Broadridge

At Broadridge, we’ve built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Job Summary

We are seeking a highly skilled Technical Specialist to join our backend infrastructure team. The ideal candidate has extensive experience with Linux system administration, environment configuration, and shell scripting, along with a proven ability to troubleshoot complex technical issues under pressure. This role is essential in maintaining the stability, scalability, and reliability of our backend systems and environments.

Key Responsibilities

• Design, implement, and maintain Linux-based environments (Red Hat,) across development, staging, and production systems.
• Configure and manage system services, network layers, and user access, ensuring consistent and secure operations.
• Develop and maintain automation and configuration scripts (Bash, Python, or Perl) for provisioning, monitoring, and maintenance.
• Perform advanced troubleshooting of infrastructure, configuration, and performance issues — from network bottlenecks and kernel tuning to service failures.
• Lead root cause analysis (RCA) sessions to identify and prevent recurring issues.
• Manage server configurations, apply system patches, and oversee version upgrades to maintain reliability and compliance.
• Set up and optimize development, test, and production environments to ensure consistency across teams.
• Collaborate cross-functionally with DevOps, Application, and Security teams to streamline deployment processes and minimize downtime.
• Maintain and improve monitoring, logging, and alerting tools for proactive issue detection.
• Contribute to system documentation, operational procedures, and environment configuration standards.

Required Qualifications

• 5+ years of experience in backend infrastructure or systems engineering.
• Strong proficiency in Linux/Unix environments, particularly Red Hat Enterprise Linux (RHEL).
• Solid experience in system-level troubleshooting, including performance tuning, logs analysis, and debugging environment failures.
• Skilled in shell scripting (Bash, Korn, or similar).
• Hands-on experience with configuration management tools (Ansible, Puppet, Chef, or Terraform).
• Strong understanding of network protocols, routing, and firewalls.
• Experience setting up, maintaining, and troubleshooting complex environments across multiple stages.
• Familiarity with Git, CI/CD pipelines, and automated deployment practices.

Preferred Skills

• Experience with containerization and orchestration (Docker, Podman, Kubernetes).
• Knowledge of cloud infrastructure (AWS).
• Familiarity with system hardening and security best practices.

Soft Skills

• Exceptional problem-solving and troubleshooting ability with a focus on root cause and prevention.
• Strong communication and documentation skills.
• Collaborative mindset with the ability to work independently and take ownership.