Specimen Reception Supervisor

About Unimelb

The University of Melbourne takes pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research.

Job Summary

As the Specimen Reception Supervisor, you will manage the day-to-day operations of the Specimen Reception and Administration Team within the Microbiological Diagnostic Unit Public Health Laboratory. You will ensure efficient specimen workflows, support service development, and uphold compliance with key standards.

Key Responsibilities

• Supervise daily activities, manage shifts, and ensure service coverage.
• Act as the main contact for enquiries and liaise with stakeholders to support operations.
• Manage data entry, invoicing, and Medicare claims, adhering to time management, procedures, and quality assurance for robust testing delivery.
• Maintain compliance with ISO standards and contribute to quality system improvements.
• Organise training and competency assessments to align with organisational needs.

Requirements

• Background in microbiology or biomedical science, with experience in laboratory settings.
• Strong communication skills and a proactive approach to team leadership and service delivery.
• Graduate qualification in microbiology, biomedical science, or related fields is preferred.
• Proficiency in Laboratory Information Management systems and Microsoft 365.
• Knowledge of microbiological and quality standards.
• Experience leading staff in a lab setting.

Benefits

• Comprehensive range of benefits to support your success and sense of fulfillment.
• Supportive flexible work arrangements.