Sr. Account Technician – Warehouse

About City of Fort Worth

The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of over 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability.

Job Summary

A Sr. Account Technician job is available with The City of Fort Worth Water Department in our Wholesale Section of our Customer Care Division. You will be responsible for timely completion of complex monthly billing, collection revenue, annual auditing, and coordination of bi-annual meeting and process and review of technical documents.

Key Responsibilities

• Maintain, update, and load meter reading information on a monthly basis into the appropriate database
• Maintain and update meter books
• Create and maintain invoice templates for customers
• Produce monthly and year-end invoices and update invoices with past due amounts or late fees
• Maintain databases, reporting forms, and reports for quarterly impact fees
• Receive impact fee reports and payments, enter reports in appropriate database, input receivables into the billing system (AS400), and deposit payments according to established procedures
• Attend meetings with wholesale customers and participate in developing solutions to resolve various customer issues and situations
• Maintain wholesale area on the City of Fort Worth Water website, including updating usage rates, impact fee information, and updating customer meeting dates, current news, and special announcements

Requirements

• Associate’s degree with major course work in Accounting, Finance, or related field
• Three (3) years of increasingly responsible technical accounting experience involving customer accounts, collections and billing
• Valid Class C Driver’s License

Preferred Qualifications

• Operational knowledge of AS400 or another billing system
• Intermediate to Advanced Microsoft Office Word and Excel skills

Benefits

• 11 Paid Holidays
• Medical, Dental, Vision
• Paid Time Off
• Pension Plan
• Professional Development Opportunities