Sr. Channel Communications Manager (Starlink)

About Spacex

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

Job Summary

Starlink is a revolutionary satellite constellation, delivering low-latency broadband internet around the world—bringing an unprecedented opportunity to significantly impact communities, businesses, and governments worldwide. The Consumer Sales Team is seeking a Senior Channel Communication Manager who will lead the customer experience within our channel partners’ online and offline stores. The ideal candidate will have a strong background in working with retailers within the Consumer Electronics, Telecommunications, or Technology sectors and leading omni-channel product transitions and retailer communications. This role requires a deep understanding of the omni-channel marketing and communication management. Success will require strategic influence and relationship building with channel partners to provide the best customer experience possible. This is a special opportunity to work at the cutting edge of satellite technologies with a world-class team focused on connecting the unconnected!

Key Responsibilities

• Develop branding and messaging strategies, and ensure execution consistency through our channel partners
• Demonstrate the effectiveness and efficiency of marketing investment through channel partners through both short- and long-term measurement, across brand & performance metrics
• Own channel marketing strategy and execution for key communication methods including on-line, in-store and emails
• Contribute to the rapid growth by ensuring a seamless customer experience in our partner’s stores and online. This requires a blend of customer engagement, consumer-driven marketing acumen, hands-on execution, and strategic planning.
• Develop tailored marketing and content strategies for multiple countries, ensuring relevance and resonance with target customers.
• Monitor pipeline impact and engagement metrics, ensuring alignment with revenue objectives.
• Continuously monitor and analyze key performance indicators to refine and adapt strategies for improved impact.

Requirements

• Bachelor’s degree in business, marketing, finance, economics, or engineering
• 8+ years of experience in marketing, advertising, and/or brand strategy
• 5+ years of experience working on consumer technology brands/products
• 5+ years of experience managing consumer marketing teams with experience developing integrated marketing programs for large global brands

Preferred Qualifications

• Experience building, executing, and scaling marketing programs with retailers at a global scale
• Experience managing brand partners, driving mutual growth and results
• Demonstrated success in structuring complex business commercial opportunities and driving them to completion