Sr. IT Communications Technician – Radio

About City of Fort Worth

The City of Fort Worth is one of the fastest-growing large cities in the U.S. Our employees serve the needs of over 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability.

Job Summary

A Sr. IT Communications Technician position is available with the City of Fort Worth IT Solutions’ Wireless Services (Radio) Division. The Sr RF Communications Technician will be part of the Wireless Services Division of IT Solutions. The department provides radio and installation services for upwards of 20 city departments and many external agencies.

Key Responsibilities

• Develop and build strong customer relations with city departments and external agencies.
• Schedule and oversee work performed by technicians and contractors, and track service calls.
• Install, program, monitor, maintain, upgrade, and align communication and data equipment that will include handheld or mobile radios and accessories, and global positioning systems.
• Maintain accountability of LMR equipment, shop stock, parts, and equipment needed for repairs and/or installations.
• Diagnose and repair problems with radio communication system equipment, radio transceivers, and/or peripheral system and equipment.
• Create complex LMR code plugs for various radio manufacturers.
• Perform as a lead technical expert on projects assigned to Wireless Services.
• Participate in a 24/7, 365-day on-call rotation schedule, with 30-minute response times.

Requirements

• Associate’s degree from an accredited college or university with major course work in Electronics or a related field.
• Four (4) years of experience in repairing electronic equipment.
• Radio FCC, APCO certification.
• Valid Driver’s License.
• Candidate selected for hire must pass a CJIS background check.

Preferred Qualifications

• Extensive P25 simulcast trunked radio experience.
• Anritsu Site Master and Line Sweep Certification.
• Accountable public customer service experience.

Benefits

• 11 Paid Holidays
• Medical, Dental, Vision
• Paid Time Off
• Pension Plan
• Professional Development Opportunities