Sr. Manager, People Applications

About PagerDuty

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. At PagerDuty, you’ll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world—all in a flexible, award-winning workplace.

Job Summary

PagerDuty is seeking a Sr. Manager, Enterprise Applications (HRIS) to lead our Workday strategy and operations! In this critical cross-functional leadership role, you’ll own the vision, roadmap, and day-to-day health of Workday across Human Capital Management (HCM) and adjacent modules, while developing a high-performing team of Business Analysts and Integration Analysts.

Key Responsibilities

• Set the Workday product vision and multi-quarter roadmap, aligning technology initiatives with People and business objectives.
• Oversee the end-to-end delivery of Workday system initiatives from requirements gathering through launch and post-launch support.
• Lead, mentor, and develop a high-performing team of Business Analysts and Integration Analysts, fostering a culture of continuous improvement, collaboration, and operational excellence.
• Establish working norms, documentation standards, and knowledge management practices.
• Direct hands-on configuration and optimization of Workday, including core HCM and key modules such as Advanced Compensation, Absence, Talent, Time Tracking, Payroll, and Benefits.
• Leverage Workday’s business process framework, calculated fields, EIB, and core reporting to deliver scalable solutions.
• Own governance for Workday change intake, prioritization, and release management, including design reviews, test plans, user acceptance, and production cutovers.
• Serve as the senior Workday subject matter expert for new features, bi-annual releases, and optimization opportunities.
• Manage the Workday security model and access controls, partnering with audit on SOX, GDPR, and data privacy requirements.
• Ensure robust change management and compliance with security, regulatory, and audit requirements.