Sr. Manager, Technical Program Manager

About Cvshealth

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Job Summary

The Technical Program Manager (PM) Sr Manager is responsible for providing program/project oversight, day-to-day management, leadership, direction, and administration across the full project lifecycle with a focus on projects requiring technical support. The Technical Sr Manager, requiring minimal supervision, will be responsible for effectively managing team/stakeholder expectations and engagement through clear communication of roles and responsibilities and regular status updates.

Key Responsibilities

• Lead large, cross-organizational programs and projects with high visibility and critical timelines.
• Drive successful delivery of all programs and projects on time, within scope, within budget, and in full compliance of CVS Health requirements.
• Resolve complex business issues / risks and understand when to escalate to ensure resolution.
• Define and document project scope, ensuring all relevant subject matter experts are engaged to produce competent and comprehensive requirements.
• Work with business users and owners to understand their needs and translate into final project deliverables.
• Produce a detailed project plan and monitor and control activities to remain on plan.
• Produce regular and thorough stakeholder communications.
• Manage resource availability, allocation, and project financials where applicable.
• Manage changes to scope, schedule, and cost.
• Ensure required project artifacts are completed and stored in the project repository.
• Helps on board and mentor PMs.
• Manages the Portfolio Delivery Quickbase application. Maintains the enhancement backlog, builds new applications, tables, and integrations with other applications.