Stations Support Specialist II

About Allegiantair

Allegiantair is dedicated to providing exceptional airline services and support.

Job Summary

A Stations Support Specialist II is responsible for the development, implementation, support, and overview of airport networking infrastructure. This position is important for the growth of new and existing airports to implement and support of network infrastructure for Airline operations.

Key Responsibilities

• Assist with the design of the network footprint for implementation.
• Provide hands-on support for the installation of the equipment and first level support for the technical infrastructure.
• Lead 3rd tier customer support on client computers, peripherals, applications, tools, and networks.
• Perform maintenance and upgrades to the hardware and software of the airport systems.
• Develop standards and enforce documentation of the infrastructure.
• Maintain an accurate list of inventory and asset management.
• Work with partnered teams to support an enterprise level IT infrastructure.
• Deploy new technology while adhering to best practices and maintaining PCI Compliance.

Requirements

• Combination of Education and Experience will be considered.
• Must be authorized to work in the US as defined by the Immigration Act of 1986.
• Must pass a Criminal Background Check.
• High School Diploma/GED.
• CompTIA A+, Network+, Security+ certifications.
• Minimum three (3) years of experience managing technical implementation of projects.
• Minimum three (3) years of experience supporting an enterprise desktop environment.
• Minimum three (3) years of experience with asset management.
• Availability to travel up to 50% of the month, including domestic and international.
• Advanced knowledge of network protocols including DHCP, DNS, and Mac Based Security.
• Familiar with PowerShell scripting, creating .bat files, and group policy.
• Excellent organizational and time management skills.
• Excellent customer service and advanced technical support skills.
• Ability to maintain a calm demeanor in stressful situations.
• Ability to articulate technical information effectively.
• Advanced knowledge of Active Directory administration and domain troubleshooting.
• Advanced knowledge of Virtual Desktop Infrastructure.