Technical Enablement Manager

About Huntress

Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Whether creating purpose-built security solutions, hunting down hackers, or impacting our community, our people go above and beyond to change the security game and make a real difference. Founded in 2015 by former NSA cyber operators, Huntress protects all businesses—not just the 1%—with enterprise-grade, fully owned, and managed cybersecurity products at the price of an affordable SaaS application. The Huntress difference is our One Team advantage: our technology is designed with our industry-defining Security Operations Center (SOC) in mind and is never separated from our service. We protect 4M+ endpoints and 7M+ identities worldwide, elevating underresourced IT teams with protection that works as hard as they do. As long as hackers keep hacking, Huntress keeps hunting.

Job Summary

The Technical Enablement Manager leads the strategy and execution of technical enablement programs for Sales Engineers and Technical Account Managers. This role partners across Product, Engineering, Sales, PMM, SOC, and Support Teams to design and deliver technical onboarding, certifications, and labs that raise the technical credibility of Huntress in customer conversations. This role owns the technical enablement workstream, strategizes across functions, and ensures Sales Engineers and Technical Account Manager readiness scales with Huntress’ growth.

Key Responsibilities

• Strategize with leaders across Product, Engineering, Sales, and PMM to identify and prioritize technical enablement workstreams
• Work with the Sales Engineer leaders and other functions to enhance and update systems to automate workflows, leveraging AI to optimize operational efficiency
• Lead cross-functional projects, provide direction, and keep stakeholders informed and aligned on product roadmaps and product release training
• Deliver end-to-end programs such as Sales Engineers and Technical Account Managers onboarding, certifications, advanced technical trainings, and a new global onboarding program that will scale with the hypergrowth of the global Sales Engineer and Technical Account Manager teams
• Set and manage priorities for technical enablement independently, while contributing to broader enablement planning
• Anticipate blockers in technical readiness and translate field insights into solutions
• Maintain and evolve technical resources, work cross-functionally to plan/coordinate deliverables from Product Management/Systems Engineering on upcoming releases, and showcase new products and capabilities in our demo
• Integrate technical enablement with Sales Acceleration initiatives and contribute to the global enablement calendar
• Assist with sales-focused training where a technical Subject Matter Expert is needed